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What is a Toll Free Number Solution?

Your customers can reach out to you for free on your 1800 business toll free number. Ensure seamless interaction between the agents and customers for query resolution, upcoming promotions or events.

Benefits of Toll Free Number Solution

Boost your services and products efficiently with Toll free number campaigns.

Increase Lead Conversion

Toll free numbers drive greater call rates, which results in significant lead conversion rates for businesses.

Build Brand Recall Value

1800 toll free numbers are easier to recall, enabling customers to engage effortlessly across multi-touchpoint campaigns.

Boost Customer Satisfaction

Customers bear zero cost when reaching out to you, giving them more options for query resolution and grievance addressing.

Generate Business in New Markets

Expand your customer service reach across the country without on-site infrastructure investment through premium toll free numbers.

Track Marketing Campaigns

Seamlessly track marketing campaign effectiveness. Collect customer feedback and surveys instantly through toll free numbers.

Establish 24 x7 Availability

With toll free business numbers, be available to your customers even after business hours.

How Toll Free Numbers Help Your Business Grow?

Incorporating toll-free numbers as a component of cloud telephony products can prove to be rewarding for businesses of any magnitude, ranging from small startups to large enterprises. Toll-free service offers a multitude of benefits for organizations, including the ability to augment their customers' calling experience, elevate customer satisfaction, improve customer retention rates, and enhance brand recognition. Additionally, by leveraging the unique capabilities of cloud-based toll-free telephone numbers, businesses can bolster their marketing efforts and broaden their accessibility to prospective customers driving business growth.

Features of Toll Free Number Solution

IVR

Answer every customer query with the IVR’s multi-level menu to establish immediate interaction with your customer.

Call Recording

Automatic call recording enables you to listen and analyze them, to understand your customers better.

Call Routing

Call routing enables the available agents to answer the customer calls as the call routes to the free agents to reduce customer wait time.

Toll Free Number features

  • Mobile-ready

    Whether it's Android or iOS, your teams can get meaningful work done right from there mobile phones. With Auditcall's mobile app, anything is possible.

  • Audio & video conferencing

    Get audio or video conferencing with HD call quality and no time limits. Let guests dial in or join the meeting from the convenience of their web browser.

  • Screen sharing

    In addition to a free virtual number, every user gets a virtual room, too. Sharing screens, sending files, and managing tasks — all in one place.

  • Voicemail to email

    Receive voicemails, including caller information in your inbox. Voicemail to email lets you open your email and listen to messages without any dialing.

  • IVR

    For larger VoIP call centers, Interactive Voice Response (IVR) may improve caller experience. Based on specific words or phrases, an IVR routes calls to the correct department.

  • Auto attendant

    If you've ever heard, "Press 1 for Sales, Press 2 for Support," then you've used an auto attendant. Using a cloud PBX, set up your auto attendant in seconds, not days.

  • Call recording

    With your cloud-based virtual PBX, silently record all calls with no hardware. Use call recording to fact-check customers or provide coaching opportunities for your team.

  • Advanced call routing & queuing

    Handle incoming calls by routing them to the correct department automatically. Configure call routing based on phone numbers, holidays, or business hours.

  • Free local numbers

    Choose the phone number your business needs in any area code. Effortlessly manage your company's phone lines with a cloud PBX no matter where you are.

  • Toll-free numbers

    Earn the trust of leads and customers with a toll-free phone number. Plus, add an auto attendant to fast-track callers to the right department.

Auditcall’s Toll Free Number is perfect for remote teams

  • Superior call quality and HD video conferencing.
  • Setting up Auditcall's cloud PBX system is simple and easy.
  • Affordable VoIP phones, conferencing hardware, and equipment.
  • Modern remote phone system features.
  • Amazing customer service,available 24/7 for your convenience.
  • 99.999% uptime and military-grade data centers.
  • Unlimited toll-free calling across the United States and Canada.
  • Secure and encrypted business communication via TLS and SRTP.

Frequently Asked Questions

  • What is a toll free number?

    A toll free number is an 1800 number that does not cost callers money to dial in. It is a free call that allows the caller to transfer the charges of the connection to the organization. They are generally in the format of 1800-ABC-DEFG, and solutions can be customized based on the campaign, brand, or promotional period

  • What is the difference between virtual number and toll free number?

    Virtual number calling may not be free, while toll free calling is free by nature. Virtual numbers can be obtained resembling the local number, while a toll free number specifies a certain country area code, like 1800 is specific to India’s toll free service.

  • How to get a toll free number in India?

    To buy a toll free number in India, Contact with us on our website.

  • What are the advantages of a toll free number?

    Toll free numbers offer a charge-free option for your customers and clients to reach out to you. It is one of the best tracking mechanisms to review marketing effectiveness. It also offers a quick query resolution channel, wherein customers can directly call in to review different services or products. Reports indicate that 80% of visitors call companies when they see toll-free numbers listed on their website. Toll-free can be linked with an IVR to integrate their call-in journey.

  • Do toll free numbers increase business?

    Toll free numbers are the ideal tracking and engagement solution to acquire primary inputs from clients and customers. Toll free number providers offer key features that directly impact sales, customer satisfaction, and brand building long-term. With instant connectivity and the caller not having to pay for the call the engagement of the customer is more with the business.

  • How can I get a cost-effective toll free number?downArrow

    Auditcall is one of the most cost-effective toll free number providers, and can help you get set up instantly.

  • Are toll free numbers obsolete?

    Cloud based toll free numbers are widely used to track campaign effectiveness and to gauge customer sentiment. They can be used to capture feedback, analyse product launch results, and redirect customer grievances seamlessly. Calls can be routed effectively, without service interruptions or significant infrastructure expenditure. Premium toll free solutions offer critical features such as data analytics and real-time dashboards, that can provide critical insight into customer engagement.

  • What kind of people use toll free numbers?

    Start-ups, SMEs, and enterprises use toll free numbers regularly to manage campaigns, engage with customers, and expand their brand reach.

  • Do callers get charged when they call on toll free numbers?

    When callers dial into a toll free number, the organization bears the cost of the call. The customer is not charged for reaching out to the company using the toll free number.

  • Do callers get charged when they call on toll free numbers?

    When callers dial into a toll free number, the organization bears the cost of the call. The customer is not charged for reaching out to the company using the toll free number.

  • In which countries are toll free number services available?

    Auditcall serves over 66 countries in the APAC region, with a significant presence in India and the Middle East.

  • How can I avail your toll free number services outside of India?

    You can reach out to us at the dedicated number listed for your region. Businesses can reach international clients and customers at-scale, whether they are in India, Dubai, Saudi Arabia, or Abu Dhabi. You can get in touch with us here.

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