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What is Click to Call?

The Click to Call Solution is a real-time-based calling widget that can be configured on a website/mobile app for customers to reach a business to get connected instantly. It aids businesses to allow their customers to reach their sales and support just by submitting their contact number to get a call back within seconds.

Why Your Business Needs it

Enable the visitor to initiate the call instantly with a single click or tap on the website or mobile app

Easy Set-up and Activate

With a smart plug-and-play solution integrate our API to quickly install the calling widget on your website/mobile app

Enhance Caller Experience

Optimize caller experience via personalized regional language greetings, customized hold music, and skill-based agent routing

Call Tracking & Monitoring

All calls between agents and customers are tracked, recorded and monitored in real-time for quality testing and data analysis purposes

How It Works - 3 Simple Steps

1

Choose Your Number

Select a local, national or toll-free number from our vast inventory

2

Activate

Let us handle the sign-up - it takes just 3 minutes

3

Receive Calls

Immediately start receiving calls and servicing your customers

Features of Toll Free Number Solution

IVR

Answer every customer query with the IVR’s multi-level menu to establish immediate interaction with your customer.

Call Recording

Automatic call recording enables you to listen and analyze them, to understand your customers better.

Call Routing

Call routing enables the available agents to answer the customer calls as the call routes to the free agents to reduce customer wait time.

Frequently Asked Questions

  • What is click to call?

    Click to call is an API integrated call button featured on the website and app allows customers to contact you directly.

  • How click to call solution works?

    Businesses need to configure the call button on the website/mobile app, followed by which customers can view the call button widget and by clicking on the widget the call is routed through our server connecting both ends - the caller and the receiver.

  • Is click to call functionality applicable for all types of businesses?

    Yes, every business can integrate the API within their existing website/mobile app and that will help customers to reach you in no time. For eg: E-commerce, delivery food apps, car rentals and more can use this feature to enhance the customer experience.

  • Can an IVR functionality works with click to call?

    Yes, the IVR functionality can also be integrated as a feature with multi-level menu of self-help options.

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