Frequently Asked Questions
What kind of SMS text messaging can I send and receive?
With your Auditcall text messaging service, you can receive text-only messages and multimedia messages (MMS). You will also be able to receive text message service notifications for your voicemails, faxes, missed calls, and urgent messages.
Is there any limitation on storing my business texting messages?
Each user can store up to 5,000 text messages, including sent and received messages in your business texting platform.
Is there a limit to the number of business SMS/MMS that I can send?
Yes, there is an allotted number of messages sent/received per month for US and Canada Auditcall MVP customers. Once you have reached those thresholds, rates will apply for each message sent/received.
Can I execute mass text messaging?
Yes. You can send bulk SMS for company text to multiple recipients in your contact list and view the conversation in the same thread. If you send a text message to a couple of recipients containing an external 10-digit number, your text message will be separate messages.
Can I send an international SMS?
No. Unfortunately, only a local text service for MMS is available in the current text message system.
Can I use my toll-free number to send out SMS?
Yes, sending outbound SMS is supported. However, sending/receiving MMS for toll-free numbers is currently not supported.
How much would a business SMS service cost?
Investing in a business texting service that can be launched via smartphones, desktops, and various devices is a must for organizations looking for a more effective, efficient two-way communication channel. It can be utilized for day-to-day conversations, SMS marketing, customer support, and the list goes on.
While there are many options that promise impressive features, you’ll find that some of them may be way out of budget.