Turn shoppers into buyers — on every channel
Live chat-to-call handoff, abandoned-cart callback, store locator IVR and unified SMS. Built for high-conversion retail teams.
Retail & Ecommerce dashboard
Retail & Ecommerce · Live
Calls today
1,284
+18%
Answer rate
94%
+6pt
Conv. rate
32%
+11%
What Retail & Ecommerce teams struggle with
Cart abandonment
High-intent shoppers drop with no follow-up.
Store routing
Shoppers call HQ instead of a nearby location.
Channel silos
SMS, voice and chat in separate tools.
Holiday spikes
Wait times kill conversion in peak season.
One platform, every call, fully connected
Missed-call recovery
Auto-SMS + callback queue for every missed call.
Skill-based routing
Send each caller to the best agent every time.
Two-way SMS
Follow up, confirm and recover from one inbox.
Smart IVR & AI agents
Greet, qualify and route 24/7 — no humans required.
Call queues
Music, callback-in-queue and live wait estimates.
Call tracking & attribution
Tie every call back to a campaign, keyword or ad.
Dashboards built around your KPIs
Calls by source, conversion rate, agent response time, missed-call ratio, sentiment and revenue attribution — at a glance and exportable to your BI tool.
- Calls by campaign source
- Agent response & talk times
- Conversion & sentiment scores
- ROI & revenue attribution
Calls by source
12,481
+24%
Conv. rate
31.4%
+9pt
Avg response
00:11
-22%
Missed
1.8%
-44%
An end-to-end workflow for every call
Incoming call
Smart IVR / AI agent
Skill-based routing
Assigned agent answers
Auto SMS follow-up
CRM record updated
Conversion tracked
Real teams, real results
"Recovered $480k in abandoned carts in Q4 using missed-call SMS."
Noah Bennett
Head of CX · Wildbloom Co.
$480k recovered
Be our next success story
Join 5,000+ teams using Auditcall to grow revenue, cut wait times and prove ROI.
Chat with usPlays nicely with your stack
Free to Start. Pay Only For What You Use.
No subscriptions. No platform fees. No long-term contracts. Sign up free and pay only for virtual numbers and calling minutes from your wallet.
Free Account
Sign up free and access the full Auditcall platform — IVR, softphone, analytics, AI insights and more.
- Unlimited users & teams
- All features unlocked
- No platform fee, no contract
Virtual Numbers
Buy local, toll-free, mobile or international numbers in 90+ countries directly inside the app.
- Local & toll-free numbers
- Port existing numbers
- Instant activation
Pay-As-You-Go Minutes
Only pay for the calling minutes you actually use. Transparent per-second billing, no rounding.
- Inbound & outbound calling
- Per-second billing
- Wallet-based recharge
Wallet balance
$184.50
Numbers
6 active
$12.00 / mo
Minutes used
1,284
$24.30 this week
Next recharge
$50
Auto at $20
Start free. Scale only when you grow.
Sign up in seconds, claim a number, and start making and receiving calls. Top up your wallet whenever you need it.
Frequently asked questions
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