Healthcare

Improve patient communication & call operations

Route appointments, recover no-shows and document every patient call — with HIPAA-aware recording, redaction and access controls.

✓ Free 14-day trial✓ No credit card✓ Setup in minutes

Healthcare dashboard

Healthcare · Live

● Online

Calls today

1,284

+18%

Answer rate

94%

+6pt

Conv. rate

32%

+11%

Appointment routingActive
HIPAA-friendly recordingActive
Missed-call recoveryActive
SMS remindersActive
Industry challenges

What Healthcare teams struggle with

Missed patient calls

Lost appointments and lost revenue.

Compliance pressure

PHI exposure risk on every recorded line.

Long hold times

Frustrated patients abandon and switch providers.

Manual reminders

Front desk staff overwhelmed with follow-ups.

How Auditcall solves it

One platform, every call, fully connected

Appointment routing

Send each caller to the right department instantly.

HIPAA-friendly recording

PHI redaction and BAA available.

Missed-call recovery

Auto-SMS + callback queue for every missed call.

SMS reminders

Automated confirmations cut no-shows.

Call queues

Music, callback-in-queue and live wait estimates.

Real-time analytics

Dashboards for calls, conversions and ROI.

Analytics

Dashboards built around your KPIs

Calls by source, conversion rate, agent response time, missed-call ratio, sentiment and revenue attribution — at a glance and exportable to your BI tool.

  • Calls by campaign source
  • Agent response & talk times
  • Conversion & sentiment scores
  • ROI & revenue attribution

Calls by source

12,481

+24%

Conv. rate

31.4%

+9pt

Avg response

00:11

-22%

Missed

1.8%

-44%

Automation

An end-to-end workflow for every call

Step 1

Incoming call

Step 2

Smart IVR / AI agent

Step 3

Skill-based routing

Step 4

Assigned agent answers

Step 5

Auto SMS follow-up

Step 6

CRM record updated

Step 7

Conversion tracked

Customer story

Real teams, real results

"No-show rate fell by 38% the first month — patients love the SMS reminders."

Dr. Amanda Liu

Practice Manager · Cedar Health Group

-38% no-shows

Be our next success story

Join 5,000+ teams using Auditcall to grow revenue, cut wait times and prove ROI.

Chat with us
Integrations

Plays nicely with your stack

SalesforceHubSpotZohoGoogle AdsGoogle AnalyticsMeta AdsSlackZapierMicrosoft Teams
Pricing

Free to Start. Pay Only For What You Use.

No subscriptions. No platform fees. No long-term contracts. Sign up free and pay only for virtual numbers and calling minutes from your wallet.

Free to sign up — no credit card No monthly subscription or platform fees Pay only for numbers + minutes you use Wallet recharge starting at $10 Cancel or pause anytime, zero lock-in All platform features included for free

Free Account

$0forever

Sign up free and access the full Auditcall platform — IVR, softphone, analytics, AI insights and more.

  • Unlimited users & teams
  • All features unlocked
  • No platform fee, no contract
Most Used

Virtual Numbers

from $2/ number / mo

Buy local, toll-free, mobile or international numbers in 90+ countries directly inside the app.

  • Local & toll-free numbers
  • Port existing numbers
  • Instant activation

Pay-As-You-Go Minutes

from $0.01/ minute

Only pay for the calling minutes you actually use. Transparent per-second billing, no rounding.

  • Inbound & outbound calling
  • Per-second billing
  • Wallet-based recharge

Wallet balance

$184.50

Auto top-up on

Numbers

6 active

$12.00 / mo

Minutes used

1,284

$24.30 this week

Next recharge

$50

Auto at $20

Usage this month62%

Start free. Scale only when you grow.

Sign up in seconds, claim a number, and start making and receiving calls. Top up your wallet whenever you need it.

FAQ

Frequently asked questions

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Related solutions

Ready to modernize your business communication?

Track, automate and optimize every business call.

Healthcare — start in minutes.

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