Handle High Call Volume Without the Wait.
Smart queues, ring groups, callbacks-in-queue and a live team dashboard built for high-volume operations.
Sales
3
SLA 92%
Support T1
7
SLA 88%
Billing
1
SLA 97%
Agents online
How Call Queue System & Teams works
Create queues
Per team, product, language or priority tier.
Set SLAs
Target wait, max wait and overflow rules.
Offer callback
Let callers keep their place in line.
Coach live
Listen, whisper, barge from the team dashboard.
Built for measurable impact
Lower wait times
Smart distribution shortens hold times.
Callback-in-queue
Save abandonment when wait is long.
Live SLA tracking
Hit response targets in real time.
Team availability
See who's free, on a call, or wrapping up.
A closer look at Call Queue System & Teams
Everything is designed to work together — telephony, tracking, AI and automation in a single platform. Configure it once, then watch every call get attributed, scored and acted on automatically.
- Lower wait times. Smart distribution shortens hold times.
- Callback-in-queue. Save abandonment when wait is long.
- Live SLA tracking. Hit response targets in real time.
Sales
3
SLA 92%
Support T1
7
SLA 88%
Billing
1
SLA 97%
Agents online
Loved by teams of every shape
Contact centers
Handle thousands of concurrent calls.
Support
Tiered queues with overflow to senior agents.
Sales
Inbound demo requests routed instantly.
Abandonment
3.1%
↓ 42%
Service level
94%
↑ 6pts
Avg. wait
9s
↓ 28%
See how Auditcall can improve your call operations
Free to Start. Pay Only For What You Use.
No subscriptions. No platform fees. No long-term contracts. Sign up free and pay only for virtual numbers and calling minutes from your wallet.
Free Account
Sign up free and access the full Auditcall platform — IVR, softphone, analytics, AI insights and more.
- Unlimited users & teams
- All features unlocked
- No platform fee, no contract
Virtual Numbers
Buy local, toll-free, mobile or international numbers in 90+ countries directly inside the app.
- Local & toll-free numbers
- Port existing numbers
- Instant activation
Pay-As-You-Go Minutes
Only pay for the calling minutes you actually use. Transparent per-second billing, no rounding.
- Inbound & outbound calling
- Per-second billing
- Wallet-based recharge
Wallet balance
$184.50
Numbers
6 active
$12.00 / mo
Minutes used
1,284
$24.30 this week
Next recharge
$50
Auto at $20
Start free. Scale only when you grow.
Sign up in seconds, claim a number, and start making and receiving calls. Top up your wallet whenever you need it.