Serve constituents with modern, accessible communication
Multilingual IVR, accessible interfaces and procurement-friendly deployment for agencies that can't afford downtime.
Government & Public Sector dashboard
Government & Public Sector · Live
Calls today
1,284
+18%
Answer rate
94%
+6pt
Conv. rate
32%
+11%
What Government & Public Sector teams struggle with
Long citizen wait times
Public trust erodes with every hold tone.
Multilingual needs
Constituents speak many languages.
Procurement & security
Strict requirements slow innovation.
Outcome reporting
Hard to show service-level metrics to leadership.
One platform, every call, fully connected
Smart IVR & AI agents
Greet, qualify and route 24/7 — no humans required.
Skill-based routing
Send each caller to the best agent every time.
Call queues
Music, callback-in-queue and live wait estimates.
Real-time analytics
Dashboards for calls, conversions and ROI.
Recordings & transcripts
Searchable transcripts with AI summaries.
Real-time alerts
Slack & email pings for high-intent or missed calls.
Dashboards built around your KPIs
Calls by source, conversion rate, agent response time, missed-call ratio, sentiment and revenue attribution — at a glance and exportable to your BI tool.
- Calls by campaign source
- Agent response & talk times
- Conversion & sentiment scores
- ROI & revenue attribution
Calls by source
12,481
+24%
Conv. rate
31.4%
+9pt
Avg response
00:11
-22%
Missed
1.8%
-44%
An end-to-end workflow for every call
Incoming call
Smart IVR / AI agent
Skill-based routing
Assigned agent answers
Auto SMS follow-up
CRM record updated
Conversion tracked
Real teams, real results
"Average wait time on our citizen line dropped from 9 minutes to under 90 seconds."
Mark O'Connell
CIO · City of Westport
-83% wait time
Be our next success story
Join 5,000+ teams using Auditcall to grow revenue, cut wait times and prove ROI.
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Free to Start. Pay Only For What You Use.
No subscriptions. No platform fees. No long-term contracts. Sign up free and pay only for virtual numbers and calling minutes from your wallet.
Free Account
Sign up free and access the full Auditcall platform — IVR, softphone, analytics, AI insights and more.
- Unlimited users & teams
- All features unlocked
- No platform fee, no contract
Virtual Numbers
Buy local, toll-free, mobile or international numbers in 90+ countries directly inside the app.
- Local & toll-free numbers
- Port existing numbers
- Instant activation
Pay-As-You-Go Minutes
Only pay for the calling minutes you actually use. Transparent per-second billing, no rounding.
- Inbound & outbound calling
- Per-second billing
- Wallet-based recharge
Wallet balance
$184.50
Numbers
6 active
$12.00 / mo
Minutes used
1,284
$24.30 this week
Next recharge
$50
Auto at $20
Start free. Scale only when you grow.
Sign up in seconds, claim a number, and start making and receiving calls. Top up your wallet whenever you need it.
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